User support technician

Job ID: JOB-00639 Date Posted: Oct 05, 2026

Salary: 37.50 / Hourly

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Job Detail

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Job Title: User support technician
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Employer Name: Comncam Solutions Ltd.
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Salary/Wage: 37.50 / Hourly
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Location Edmonton, AB
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Job Type: Full Time/Permanent
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Positions: 1
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Apply Before: Oct 05, 2027

Job ID	JOB-00639
Employer Name	Comncam Solutions Ltd.
Job Title	User support technician
Job Category	Tech
Job Type	Full Time/Permanent
Positions Available	1
Experience	N/A
Degree Required	N/A
Salary/Wage	37.50 / Hourly
Location	Edmonton, AB
Posting Date	Oct 05, 2026
Expiry Date	Oct 05, 2027

Job Description

Top of Form

Job Title: User support technician

Employer : Comncam Solutions Ltd.

Job details

Location 4196 93 ST suite 201 Edmonton, AB T6E 5P5
Work location On site
Salary $37.50 hourly / 32 hours per week
Terms of employment Permanent employment Full time
Starts as soon as possible
Vacancies: 1 vacancy

Languages: English

Education: Bachelor's degree

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service

Additional information

Personal suitability

Client focus
Organized
Team player
Ability to multitask
Time management

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Who can apply for this job?

You can apply if you are:

a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply

By email

comncam.ca@gmail.com

By mail

4196 93 ST suite 201Edmonton, ABT6E 5P5

What you must include in your application:

Cover letter

Skills Required

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